Terms and Conditions

Terms & Conditions

Effective Date: 19 March 2026 | Last Updated: 19 March 2026

Welcome to Atlaxis Health ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website at atlaxishealth.com.au and associated pages (including go.atlaxishealth.com.au), as well as any related services, bookings, or communications.

By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

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SMS Messaging Terms

SMS Programme Description

Atlaxis Health operates an SMS messaging programme to communicate appointment information and promotional content to patients and prospective patients who have expressly opted in. Messages are sent by or on behalf of Atlaxis Health, located in Neutral Bay, NSW, Australia.

Opt-In and Consent

By providing your mobile number and ticking the SMS consent checkbox on any Atlaxis Health form or landing page, you consent to receive text messages from Atlaxis Health. This opt-in is voluntary, separate from any appointment or transactional consent, and is not a condition of receiving chiropractic services.

The opt-in checkbox is unchecked by default. By checking it, you acknowledge you have read and agree to these SMS Terms.

Types of Messages

After opting in, you may receive SMS messages including:

- Appointment reminders and booking confirmations

- Post-appointment follow-up information

- Promotional offers, limited-time events, and special pricing

- Health tips, practice news, and service announcements

Message Frequency

Message frequency varies. You may receive up to 4–6 messages per month depending on your appointment schedule and the marketing preferences you have selected.

Message and Data Rates

Message and data rates may apply. These charges are determined by your mobile carrier and are not charged by Atlaxis Health.

How to Opt Out

You may opt out at any time by replying STOP to any SMS message from Atlaxis Health. Upon receiving your opt-out request, we will send one final confirmation message and cease all further marketing SMS communications. You may continue to receive transactional messages (e.g., appointment confirmations) unless you request otherwise.

How to Get Help

Reply HELP to any SMS message for assistance, or contact us at:

Email: [email protected]

Phone: (02) 9904 0101

No Sharing of Mobile Numbers

We will not sell, rent, or share your mobile phone number or SMS opt-in status with any third party for their own marketing purposes.

Supported Carriers

SMS services are available on all major Australian mobile carriers. Carrier support may vary.

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1. Use of Our Website and Services

Eligibility

By using our website or booking our services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are booking on behalf of a minor or another individual, you accept these Terms on their behalf.

Prohibited Activities

You agree not to:

- Use our website for any unlawful purpose

- Attempt to gain unauthorised access to our systems or data

- Upload or transmit viruses, malware, or other harmful code

- Collect or harvest user data from our website without authorisation

- Impersonate Atlaxis Health or any of its staff

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2. Health Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified health professional before making decisions about your health. Atlaxis Health does not guarantee specific health outcomes.

Chiropractic care may not be suitable for all individuals. Our practitioners will conduct a thorough assessment prior to any treatment and will advise you of any contraindications.

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3. Appointments and Cancellations

Appointments must be booked in advance. We ask that you provide at least 24 hours' notice if you need to cancel or reschedule. Failure to attend without notice may result in a cancellation fee.

By booking your initial $49 Spinal Reboot Protocol assessment, you acknowledge this is an introductory offer and does not commit you to any ongoing treatment plan.

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4. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the exclusive property of Atlaxis Health or its licensors and is protected by Australian and international copyright law. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

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5. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Atlaxis Health has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

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6. Limitation of Liability

To the fullest extent permitted by Australian law, Atlaxis Health and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of data, revenue, or goodwill.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right you may have under the Australian Consumer Law.

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7. Indemnification

You agree to indemnify and hold harmless Atlaxis Health and its affiliates, officers, agents, and employees from and against any claims, damages, obligations, losses, or expenses (including legal fees) arising from your use of our website or services, your violation of these Terms, or your violation of any third-party rights.

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8. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

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9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting to this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

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10. Contact Us

Atlaxis Health

Website: atlaxishealth.com.au

Email: [email protected]

Phone: (02) 9904 0101

Address: Neutral Bay, NSW, Australia